This article addresses the challenges increasingly faced by construction companies and the use of various new technologies to solve each of them.
Recently, the healthcare industry in North America has been encountering a growing number of acute problems, the solution to which requires the use of new technologies. Many of these are related to both internal and external documentation processes, which consume too much time for medical businesses.
Our team members regularly attend medical events, whose participants confirm the critically low level of digital technology implementation in most clinics, regardless of their type and size. Many of them seek assistance from our team's specialists.
We have compiled the key problems faced by businesses operating in the healthcare industry. All of these can be addressed with new digital technologies. They can help improve operational efficiency, reduce expenses, and open avenues for sustainable development.
As of 2023, Canadian healthcare companies spend about 1.3 million hours on tasks indirectly related to service provision. This involves a large volume of reporting, regular form filling, and many other typical administrative and bureaucratic tasks.
To cope with all these tasks, businesses either need to expand their staff or reconcile with serving fewer clients. Of course, it's hard to say this positively impacts either the efficiency of the companies' operations or their expenditure levels.
Addressing this problem can be helped by both individual automation tools and an entire ecosystem of interconnected applications for the automatic filling of any number of forms and electronic documents, regardless of complexity. We have repeatedly received requests for such projects.
One of the most complex processes in healthcare is billing. It is governed by a 700-page document that outlines all possible codes and rules associated with both individual patients and insurance companies. It's a nightmare for any medical clerk.
In medical colleges, family therapists and other doctors usually receive no more than one or two lessons on proper billing practices. Consequently, when they start managing all their business operations, they often make mistakes and lose a lot of money as a result.
From our experience, software that automates billing for small medical organizations typically helps them save at least tens of thousands of dollars a year. Often, such projects are implemented together with Electronic Medical Records (EMR) systems.
Many companies in the healthcare sector still do not use modern digital document management and prefer to do everything on paper. This includes the low adoption of Electronic Medical Records (EMR), which simplify patient interactions.
Small medical companies, such as family doctor clinics, often cite the absence of specialists who can be responsible for implementing technological innovations into business processes, as well as a lack of resources to hire new full-time employees, as reasons for this.
That's why such companies turn to teams like Focus21, which specialize in creating custom software tailored to the specific needs of clinics and their subsequent integration into their business processes. This represents the most effective path to digital transformation.
Another significant issue often arises from the endless number of forms that need to be filled out even to perform a single procedure, such as an MRI. Doctors complain that this usually takes several times longer than the procedure itself.
It's important to note that often these tasks have to be handled directly by the specialist conducting the procedures, because other employees may not be aware of potential nuances. Of course, this negatively impacts the clinic's overall productivity.
Automation tools can be developed for any company to help with the filling out of complex forms. With custom software, such processes can be significantly accelerated, allowing the focus to be on the quantity and quality of procedures.
Documenting patient appointments is becoming an increasingly burdensome task for medical organizations, regardless of their size. Staff spend a huge amount of time on health status recordings and medical histories. The problem is exacerbated by the growing volume and complexity of information.
Moreover, errors in documentation can lead to very serious consequences, including legal disputes, misunderstandings between medical workers and patients, and inaccuracies in treatment. With the high workload of medical staff, the risk of making mistakes only increases.
The solution to this problem could be the implementation of artificial intelligence tools capable of automating the patient reception process. They should significantly reduce time and minimize the risk of errors while being trainable to recognize terminology and interpret doctors' notes.
Efficiency in handling documents and forms of any type is the main challenge for healthcare institutions lately. Too much time is spent on this, and as the complexity of requirements grows, it only increases, which reduces the number of patients and raises expenses.
Our team has extensive experience in developing custom software for companies in various industries, including healthcare. With it, any process can be automated, saving a vast amount of time and maximizing profit.
Our company is a space where ideas flourish and transform into reality.
